PrivacyPolicy

1. Who we are

Knight Sports Therapy provides sports therapy, massage therapy, injury assessment, rehabilitation and related healthcare services.

If you have any questions about this Privacy Policy or how we use your information, please contact us:

• Email:[email protected]
• Telephone:07947 952739

2. Information we collect

We may collect the following information:

• Full name
• Date of birth
• Address
• Telephone number
• Email address
• Emergency contact details
• Medical history
• Current medications
• Allergies
• GP details (where relevant)
• Injury history
• Lifestyle information relevant to your treatment (such as occupation, physical activity, smoking/alcohol use)
• Treatment notes and clinical assessments
• Payment information (where applicable)

3. Why we collect your information

Your information is collected to:

• Provide safe and effective treatment
• Assess your suitability for treatment
• Maintain accurate clinical records
• Contact you regarding appointments
• Process payments
• Comply with legal and professional obligations
• Respond to medical emergencies where necessary

4. Lawful basis for processing

We process your personal information under the following lawful bases:

• Performance of contract (to provide treatment)
• Legal obligation
• Legitimate interests
• Processing of special category health data for healthcare purposes

5. How your information is stored

Your records are stored securely using physical and electronic security measures. Only authorised personnel have access to your information.

We retain treatment records in line with legal, insurance, UK GDPR and professional requirements before securely destroying them.

6. Sharing your information

We will never sell your personal information.

Your information may only be shared:

• With your consent
• If required by law
• With your GP or another healthcare professional where necessary for your care and with your permission
• With our professional indemnity insurer if required for legal purposes

7. Your rights

Under UK GDPR you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request erasure where appropriate
• Request restriction of processing
• Object to certain processing
• Request transfer of your data where applicable
• Withdraw consent where processing relies on consent

Requests will normally be responded to within one month.

8. Data security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.

9. Website & cookies

If our website uses cookies, these are used to improve your browsing experience. Any cookies used will comply with applicable UK privacy laws.

10. Complaints

If you are unhappy with how your personal information has been handled, please contact us first so we can try to resolve your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).

11. Changes to this policy

Knight Sports Therapy may update this Privacy Policy from time to time. The latest version will always be available upon request or on our website.